The United Arab Emirates has completely transformed its approach to public administration by establishing highly advanced Customer Happiness Centers across both Dubai and Abu Dhabi. These modern physical facilities are specifically designed to deliver quick and convenient government services to every single resident and tourist living in the country.
Whether you need to process a new residency visa, clear unexpected traffic fines, or renew your corporate licenses, these highly efficient administrative hubs ensure your official paperwork is handled quickly and professionally. By combining smart digital technologies with premium face to face support, the UAE guarantees a world class public service experience for everyone in 2026.
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List of Customer Happiness Centers in Dubai
The local government operates many advanced service facilities in several accessible city locations. For additional online services or direct immigration updates, you can always visit the official ICP website securely. Below is a complete list of customer happiness centers in Dubai, including their exact location alongside their hours of operation and direct contact information.
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Alyalyis Customer Happiness Center Dubai Branch
Physical Address: Dubai Investments Park 2 inside Al Yalayes Center for Governmental Services on floor 1.
Operating Schedule: 07:00 am to 07:30 pm from Monday to Thursday and 07:30 am to 12:00 pm plus 02:30 pm to 06:30 pm on Friday.
Weekly Closures: Saturday and Sunday.
Official Helpline: 60052222.
Alghazal Customer Happiness Center Dubai Branch
Physical Address: Dubai Al Bida area on 2 December Street inside the famous Al Ghazal Mall.
Operating Schedule: 07:00 am to 05:00 pm from Monday to Thursday and 07:30 am to 12:00 pm plus 02:30 pm to 06:30 pm on Friday.
Weekly Closures: Saturday and Sunday.
Official Helpline: 60052222.
Hatta Customer Happiness Center Regional Office
Physical Address: Dubai Hatta inside the main building of the Department of Naturalization and Residence.
Operating Schedule: 07:00 am to 03:30 pm from Monday to Thursday and 07:30 am to 12:00 pm on Friday.
Weekly Closures: Saturday and Sunday.
Official Helpline: 60052222.
Al Barsha Customer Happiness Center Main Office
Physical Address: Dubai Al Barsha 3 district situated near the popular Saudi German Hospital.
Operating Schedule: 07:00 am to 05:00 pm from Monday to Thursday and 07:30 am to 12:00 pm plus 02:30 pm to 06:30 pm on Friday.
Weekly Closures: Saturday and Sunday.
Official Helpline: 60052222.
Al Nahda Customer Happiness Center Dubai Branch
Physical Address: Dubai Al Qusais area inside Salem Medical Examination Center behind the Grand Car Wash Station.
Operating Schedule: 07:00 am to 07:30 pm from Monday to Thursday and 07:30 am to 12:00 pm plus 02:30 pm to 06:30 pm on Friday.
Weekly Closures: Saturday and Sunday.
Official Helpline: 60052222.
AlRashidiya Customer Happiness Center Facilities
Physical Address: Dubai Al Rashidiya District behind the Rashidiya Council opposite Mohammed Noor Boys School.
Operating Schedule: 07:00 am to 05:00 pm from Monday to Thursday and 07:30 am to 12:00 pm plus 02:30 pm to 06:30 pm on Friday.
Weekly Closures: Saturday and Sunday.
Official Helpline: 60052222.
Al Baraha Customer Happiness Center Medical Hub
Physical Address: Dubai Deira inside the Al Baraha Smart Medical Fitness Center for official residency processing.
Operating Schedule: 07:00 am to 07:30 pm from Monday to Thursday and 07:30 am to 12:00 pm plus 02:30 pm to 06:30 pm on Friday.
Weekly Closures: Saturday and Sunday.
Official Helpline: 60052222.
List of Customer Happiness Centers in Abu Dhabi
You can find all the necessary and relevant information about the customer happiness centers in Abu Dhabi below.
Al Jazeera City Happiness Center Sports Club Branch
Physical Address: Abu Dhabi Al Nahyan area located exactly at the Al Jazira Sports Club.
Operating Schedule: 07:00 am to 05:00 pm from Monday to Thursday and 07:30 am to 12:00 pm plus 02:30 pm to 06:30 pm on Friday.
Weekly Closures: Saturday and Sunday.
Official Helpline: 60052222.
Liwa Customer Happiness Office Western Region Branch
Physical Address: Abu Dhabi Western Region inside the Integrated Services Center TAMM Liwa Branch.
Operating Schedule: 07:30 am to 03:30 pm from Monday to Thursday and 07:30 am to 12:00 pm on Friday.
Weekly Closures: Saturday and Sunday.
Official Helpline: 60052222.
Residency And Foreigners Affairs Al Ain Main Office
Physical Address: Al Ain Al Jimi inside the dedicated Government Buildings District.
Operating Schedule: 07:00 am to 03:30 pm from Monday to Thursday and 07:30 am to 12:00 pm on Friday.
Weekly Closures: Saturday and Sunday.
Official Helpline: 60052222.
Mussafah Customer Happiness Center Industrial Branch
Physical Address: Abu Dhabi Mussafah Industrial Area right behind the Preventive Medicine Center.
Operating Schedule: 07:00 am to 05:00 pm from Monday to Thursday and 07:30 am to 12:00 pm plus 02:30 pm to 06:30 pm on Friday.
Weekly Closures: Saturday and Sunday.
Official Helpline: 60052222.
Dalma Customer Happiness Office Integrated Facility
Physical Address: Abu Dhabi Western Region inside the Integrated Services Center TAMM Dalma Branch.
Operating Schedule: 07:30 am to 03:30 pm from Monday to Thursday and 07:30 am to 12:00 pm on Friday.
Weekly Closures: Saturday and Sunday.
Official Helpline: 60052222.
Khalifa Medical City Customer Happiness Center Hub
Physical Address: Abu Dhabi Khalifa Medical Center situated on the main Hazaa Bin Zayed Street.
Operating Schedule: 07:00 am to 05:00 pm from Monday to Thursday and 07:30 am to 12:00 pm plus 02:30 pm to 06:30 pm on Friday.
Weekly Closures: Saturday and Sunday.
Official Helpline: 60052222.
AlQoa Customer Happiness Center Municipality Branch
Physical Address: Al Ain Al Quaa centrally located inside the Al Quaa municipality
Operating Schedule: 07:00 am to 03:00 pm from Monday to Thursday and 07:30 am to 12:00 pm on Friday.
Weekly Closures: Saturday and Sunday.
Official Helpline: 60052222.
Residency And Foreigners Affairs Al Dhafra Branch
Physical Address: Western Region placed next to the Integrated Services Center Tamm Madinat Zayed Branch.
Operating Schedule: 07:30 am to 03:30 pm from Monday to Thursday and 07:30 am to 12:00 pm on Friday.
Weekly Closures: Saturday and Sunday.
Official Helpline: 60052222.
Al Ain City Customer Happiness Center Judicial Hub
Physical Address: Al Ain City located on Al Jimi Street right opposite the Judicial Department.
Operating Schedule: 07:00 am to 05:00 pm from Monday to Thursday and 07:30 am to 12:00 pm plus 02:30 pm to 06:30 pm on Friday.
Weekly Closures: Saturday and Sunday.
Official Helpline: 60052222.
Ghayathi Customer Happiness Office TAMM Main Facility
Physical Address: Abu Dhabi Western Region inside the Integrated Services Center TAMM Ghayathi Branch.
Operating Schedule: 07:30 am to 03:30 pm from Monday to Thursday and 07:30 am to 12:00 pm on Friday.
Weekly Closures: Saturday and Sunday.
Official Helpline: 60052222.
Residency And Foreigners Affairs Abu Dhabi Center
Physical Address: Abu Dhabi Al Mushrif District located on the main Shakhbut Bin Sultan Street.
Operating Schedule: 07:00 am to 03:30 pm from Monday to Thursday and 07:30 am to 12:00 pm on Friday.
Weekly Closures: Saturday and Sunday.
Official Helpline: 60052222.
AlMarfa Customer Happiness Office Integrated Center
Physical Address: Abu Dhabi Western Region inside the Integrated Services Center TAMM AlMarfa Branch.
Operating Schedule: 07:30 am to 03:30 pm from Monday to Thursday and 07:30 am to 12:00 pm on Friday.
Weekly Closures: Saturday and Sunday.
Official Helpline: 60052222.
Khalifa Customer Happiness Center Sports Facilities
Physical Address: Abu Dhabi Khalifa City A situated right next to the Al Forsan Sports
Operating Schedule: 07:00 am to 05:00 pm from Monday to Thursday and 07:30 am to 12:00 pm plus 02:30 pm to 06:30 pm on Friday.
Weekly Closures: Saturday and Sunday.
Official Helpline: 60052222.
Alsela Customer Happiness Center Regional Facility
Physical Address: Abu Dhabi Western Region inside the Integrated Services Center TAMM Alsela Branch.
Operating Schedule: 07:30 am to 03:30 pm from Monday to Thursday and 07:30 am to 12:00 pm on Friday.
Weekly Closures: Saturday and Sunday.
Official Helpline: 60052222.
Final Thoughts
Visiting these advanced administrative facilities guarantees a premium public services for all residents and tourists. The government designed these smart hubs to make routine legal procedures completely stress-free. Whether you want to safely check UAE visa fines online or simply verify Dubai Police fines before vehicle registration, these centers will resolve your issues instantly. Ultimately these highly efficient support offices ensure a perfectly streamlined experience throughout 2026.
FAQs
What are the official timings for happiness centers?
Most of these advanced service facilities operate from 07:00 am to 05:00 pm between Monday and Thursday. On Friday the official timings are split between morning and afternoon shifts while all centers remain completely closed on Saturday and Sunday.
Do i need an appointment for customer happiness centers?
While walk in visits are fully permitted it is highly recommended to book a digital appointment through the official government application. This smart booking process saves your valuable time and ensures priority customer service upon arrival.
Which services are provided at these UAE public centers?
You can effortlessly manage your residency visas, complete official business licenses, and clear all outstanding traffic fines. These modern administrative hubs handle almost all essential government services under one roof.
Are customer happiness centers open during the weekends?
No these physical support offices strictly remain closed on Saturday and Sunday. You must actively plan your visits between Monday and Friday to process your required administrative paperwork successfully.
Haris Khan is the lead content expert at TheEmiratesGuides.com, where he oversees the documentation of UAE visa processes, employment opportunities, and government services. With a commitment to factual integrity and real-time updates, he provides the technical expertise necessary to guide readers through the complexities of life and work in the UAE.